Privacy Policy

Source last updated: November 5, 2026 · Adapted: November 9, 2026

VilaNet is operated by Viral Tech, Inc., a Japanese company registered as a telecommunications carrier (notification no. A-01-17233, Ministry of Internal Affairs and Communications). Personal data is protected under Japanese law.

You have legitimate concerns about privacy and therefore we expressly describe all processing of personal data done by us. We want you to understand what limited information we collect and what may happen to that information when you use any of the VilaNet Services.

This document (hereinafter - the “Privacy Policy”) explains the privacy rules applicable to all information collected or submitted when you access, install or use the VilaNet Services.

Our top priority is customer data security. We process only the user data necessary to provide our services, subject to the logging limits and retention exceptions set out below and in our Terms of Service.

All definitions and capitalized words used in this Privacy Policy are defined in our Terms of Service.

By visiting VilaNet website, by submitting your personal data to VilaNet, also by accessing, installing and/or using the VilaNet Services you confirm that you have read this Privacy Policy and that you enter into legally binding relationship with VilaNet (hereinafter - „VilaNet“, „we“ or “us”), as well as you agree to be bound by this Privacy Policy. If you disagree with the rules of this Privacy Policy, please do not use the VilaNet Services.

If you have any questions about this Privacy Policy or your privacy, please contact us by email [email protected]

Processing of your data

VilaNet processes user data only to a very limited scope - only as much as it is absolutely required for provision of the VilaNet Services, processing of payments for the VilaNet Services, as well as functioning of the VilaNet website and mobile applications.

Personal data is processed automatically and manually. Viral Tech, Inc., as the operator of VilaNet, is the responsible personal data controller unless a designated subsidiary in your country is expressly identified as the controller. Third-party processors are used for payments, email and basic analytics on the relevant account or app interfaces. This product website does not run analytics scripts.

VilaNet provides encrypted connections and does not record browsing content, traffic content or DNS queries. Limited metadata may be retained for automated abuse prevention and provider complaints as described in the Terms of Service: account ID, time and destination address for at most 30 days; detected torrent-based file-sharing connection records for 7 days; and account-to-server exit-port records for 30 days, without content. These records are not sold or used for other purposes.

Anyone may browse our website, install VilaNet application and mobile applications without signing up for the VilaNet Services, however the functionality of the VilaNet Services will be very limited or absent. If you want to engage full functionality of the VilaNet Services, you need to create a user account and provide basic personal data indicated below.

If you choose to create a user account, you must provide the following basic information:

· Email address. We ask for your email address as part of your registration. That ensures that we can communicate with you when we have any exciting announcements to make, service updates to advise or errors to report. Valid email address is also needed to retrieve a lost password and to make a VPN connection.

· Payment data. In addition to the conventional payment methods, such as credit card, users can buy VilaNet service with cryptocurrency. Our payment processing partners process basic billing information for payment processing and refund requests.

You must maintain this information current, truthful, complete and accurate. You warrant that you are authorized to provide such information. You authorize us to verify your information at any time. If it is found to be untrue, inaccurate, not current or incomplete, we retain the right, in our sole discretion, to suspend or terminate your user account and your access to the VilaNet Services.

In order to maintain the VPN service, the VilaNet also processes limited technical information, which sometimes may be considered personal data. This information is used for improving the functionality and usability of our website and VilaNet Services. If you decide not to provide this limited information, we may not be able to provide you with the full scope of the VilaNet Services. Said information may also include:

· Server load information. We monitor the server performance in order to recommend the most suitable servers to our customers.

· Customer service information. VilaNet stores inquiries and communications with users through the Contact Us and Community Area pages.

Cookies on account and service interfaces. Other VilaNet account or service interfaces may use analytics, referral and preference cookies, and anti-abuse data: a random device identifier and a summary of browser characteristics, stored in cookies and browser storage. Only keyed hashes linked to your account are kept to prevent repeated use of new-customer offers. This product website uses no cookies, analytics scripts or device fingerprinting. It reads utm_source, utm_medium, utm_campaign and gclid from the page URL, retains these values in sessionStorage for the visit, and includes them in app-store download links. Closing the tab ends this visit storage.

For interfaces that use cookies, your browser can warn when a cookie is placed or disable cookies. See your browser help for instructions.

You can manage cookie and analytics preferences through the controls provided by the relevant service interface or your browser. Disabling cookies may affect features on interfaces that use them. Blocking session storage does not prevent use of this website or its download links.

Personal data of underage persons

Persons younger than 13, or younger than any higher minimum age that applies in their country, shall not use the VilaNet Services or provide any personal data to us. Persons aged 13 to 17, or below the age of majority where they live, may use the VilaNet Services and provide personal data only with the permission and supervision of their parents or guardians. If a person younger than the minimum age or a person, supplying wrongful data, become known to VilaNet, such person and all their data may be immediately and without any notice withdrawn by suspending their access to VilaNet Services.

Grounds for data processing

Your personal data is processed for the purpose of providing you VilaNet services under the legal basis of performance of the contract between you and VilaNet, as provided in our Terms of Service.

VilaNet may process your personal data (email address) for direct marketing purposes in the following cases: when we obtain your consent to such processing (the legal basis for processing, in this case, is your consent) or when applicable law permits us to contact you without a separate consent (under the legal basis of a legitimate interest).

Your personal data protection rights

You may request us to inform you about the personal data that we have collected about you, to request any changes or correction of inaccurate information, to object to certain processing of personal data (e.g. for marketing purposes), to provide you with a copy of your personal data in a structured, commonly used and machine-readable format, to transmit (if technically feasible) your personal data to another controller, or to erase your personal data. You also may request to restrict the processing of your personal data (when there is a legal basis for that). In cases where your personal data is processed on a separate consent basis, you have the right at any time to withdraw your consent to the processing of your personal data.

If you disagree with your data processing by VilaNet, you may choose not to use the VilaNet Service, and to discontinue using it at any time. You may request us to discontinue processing of your personal data, in which case your data will be processed only as much as it is necessary to effect the discontinuation of your use of the VilaNet Services (e.g., final settlement, or deleting all personal data based on your email address), or finalizing other VilaNet’s legal relationship with you (e.g. accounting, invoicing, processing refunds).

Due to technical reasons (such as backup copies of the databases) your personal data may be finally deleted only within 60 days or longer, if it is mandated by the statutory requirements.

If you wish to use the VilaNet Services again, you will have to accept and agree to this Privacy Policy anew.

Term for storing personal data

VilaNet stores limited personal data for the whole period when the VilaNet Services are used and for no longer than 2 years after last use of the App and/or the Services.

Other Terms

Your data is processed under the jurisdiction of Japan. If the data is processed by a designated subsidiary in your country, then the domestic law of your country may be applicable at our discretion.

VilaNet would like to remind you that you are yourself responsible for the security of your data. We ask you to be careful when using and storing personal data containing files on your devices, as well as the devices itself. Please ensure that nobody accesses and uses your devices without your consent.

You shall be extra careful and not disclose your personal information to unrelated third parties, since such information may be used in different ways and against your interests, including activities such as fraud, invasion of privacy, identity theft, etc.

In order to ensure security of the personal data, VilaNet employs various administrative, technical and physical security measures, however it is your responsibility to exercise caution and reason when using the VilaNet Services. You will be personally responsible if such action violates any third party’s privacy or any other rights, or any applicable law. Under no circumstances, VilaNet is liable for the consequences of your unlawful activities, your willful and negligent activities violating applicable laws or third party rights, as well as any circumstances, which may not have been reasonably controlled or foreseen.

This Privacy Policy may be modified and updated at any time, at our sole discretion, for any or no reason, and without liability, as indicated below. The date of the most current wording of the Privacy Policy is indicated at the top of the text. We ask all users to ensure that they are familiar with the most current wording of the Privacy Policy. The amendment of the Privacy Policy may be communicated to you by sending an email and/or by publishing the updated Privacy Policy on the VilaNet website. Please consider reviewing the Privacy Policy each time you use the VilaNet Services. Updates of the Privacy Policy come into force as of the moment when they are published.

You may not assign or transfer your rights or obligations under this Privacy Policy to any third party.

Please contact us by email at [email protected] if you have any questions on our Privacy Policy or you want to enforce any of your rights related to your privacy.